Terms and Product Return Policy

This web site is owned and operated by Ecodinnerware. Your privacy is important to us. We will take every measure possible to ensure that all personal information collected is kept private. If you have any questions, concerns or complaints about our Privacy Policy please contact customerservice@ecodinnerware.ca.

Collection and Usage of Information

Ecodinnerware only collects the information through this website that you provide us with, and only for the purposes of making business connections initiated by you. This information may be collected through email correspondence, telephone conversations, or filling out forms on our website. Again, this information is only collected voluntarily when you provide us with information about yourself, your business, or organization for the purposes of doing business with us. We do not disclose, reveal, share or otherwise disseminate any personally identifiable details about you, your business or organization to any third parties. We will only do so if required to do so by law or within the course of legal undertakings The accuracy and content collected is solely contingent upon what you voluntarily provide to us.

Data Security

Ecodinnerware is committed to the security of your personal information that we may collect online or offline. We have taken reasonable precautions to protect this personal information from loss, misuse or alteration. Any third parties who may have roles in managing such information on behalf of our company are also committed to the same principles.

Monitoring Web Site Traffic

Like most web servers on the Internet, our hosting servers maintain access logs that record web browser activity. These logs associate an Internet Protocol (IP) address with each request for content from the servers.

Often this IP address is the address assigned to a visitor's personal computer. (This IP address may be temporarily or permanently assigned to an individual computer by an Internet Service Provider or by a business's own network administrators). Alternatively this IP address may represent the network gateway of an Internet Service Provider or business network, rather than an individual computer.

Server logs, including these IP addresses, are used by Ecodinnerware to analyze web traffic. Data from these logs help us to understand what information and services are of most interest to visitors in order for us to market ourselves as beneficially as possible.

In the case of abuse of our web site, we may report the IP address of a suspected abuser to the appropriate law enforcement authorities.

Use of 'Cookies'

Our web hosting servers are able to use "cookie" technology to keep track of the browsers with which they are communicating. During a cookie transaction, a web server will hand a browser some data prescribed by the web site's developers. The browser will return that data with its next request for content from the web site. Using this technology, it is possible for an application running on a web server to distinguish one web browser's activity from another.

The Ecodinnerware web site will make use of such cookies when required to identify ongoing sessions with individual online visitors. This includes associating a particular visitor with his or her own "shopping basket"; allowing online purchases or payments; preventing abuse of online surveys and questionnaires; and providing customized content and user-interface features to visitors who have specifically requested such services.


By accessing any of the pages within Ecodinnerware web site , you signify your acceptance of our Privacy Policy. If you do not agree to this policy, please do not use our web site. Also, your continued use of our site following the posting of changes to these terms will mean that you accept those changes.

Where the information you are providing to us is sensitive, your consent must be expressed. The following are examples of expressed consent:
Sending an e-mail requesting information about a product or service.

Joining our E-mail List

The manner in which your consent is granted may vary depending on the sensitivity of the information that you are providing to us. Where the information is less sensitive, implied consent will be considered appropriate.

Return Policy

Products can be returned within 7 - 15 days.

The colours of our dinnerware.

All efforts have been made to display as accurately as possible the colours of our natural products made out of fallen leaves. However, as the actual colours you see will depend on your display, we cannot guarantee that your display will render the colours of our products accurately.

As well since each leaf is different you will have different plates as per individual leaf.